Operations Management Solutions
Is your PSAP having to manage increasing workloads with fewer people?
Are your dispatch supervisors covering shifts due to staffing shortages? Could your leadership teams use help reaching their performance goals? Our operations managers support 9-1-1 agencies with interim management services, staff retention strategies, SOP editing, and policy manual updating. We also facilitate change management and can provide project managers for vendor product implementations.
Benefits
- Management operations expertise and support
- Develop and help implement SOP & agency policy best practices
- Lower staff turnover
- Rollout NextGen solutions
- Guidance for achieving organizational goals
"People need to work in positive environments in order to thrive. You (Moe) teach how to accomplish that."
Onsite trainee
Roscommon County Central Dispatch, MI